Privacy Policy

Who we are

This website is run by JF Drilling Solutions. Our head office is at Capability Green, Luton, LU1 3PE. We are the controller of the personal information collected through this website.

If you have any questions about this policy or how we use your information, contact us by calling 07961 479591.

Information we collect

We only collect information you choose to give us, along with basic technical information when you visit the site.

When you use our contact form, we collect your name, company, email address, phone number and your message.

When you request a quote, we collect your contact details, the location and details of your project, any technical information you provide and any files you upload, such as drawings, plans, reports and photos.

When you request drilling personnel, we collect your contact details, company, job title and your project requirements.

When you register as a driller, we collect your contact details, experience, skills, qualifications, card and licence details, right to work in the UK, availability, work preferences and your CV if you choose to upload it.

When you apply for a job with us, we collect your contact details, your CV and any other information you include in your application.

When you visit our website, we collect technical information such as your browser type, device, the pages you view and your approximate location. This is collected through cookies where you allow them. Our Cookie Policy explains more.

Please only upload documents relevant to your enquiry. If a file contains information about other people, make sure you are entitled to share it with us.

How we use your information and why

We use your information to respond to your enquiries and prepare quotations. We do this because you have asked us to take steps before entering a contract, and because we have a legitimate interest in responding to business enquiries.

Where we agree to carry out work for you, we use your information to deliver that project. We do this to perform our contract with you.

If you register as a driller, we use your information to match you with suitable opportunities and to supply personnel to our clients. We do this because we have a legitimate interest in running our drilling personnel service, and to take steps towards a contract where work is offered.

We check right to work and qualifications because the law requires it, and because we have a legitimate interest in supplying suitable personnel.

If you apply for a job with us, we use your information to consider your application, as a step towards a contract of employment.

We use analytics to improve our website, but only with your consent, which you give through our cookie banner.

We also keep business records where the law requires it and where we have a legitimate interest in doing so.

We do not sell your information, and we do not use it for automated decision making.

Who we share it with

We only share your information where we need to, and with organisations that must keep it secure:

Our website platform provider, Wix, which hosts this site and processes form submissions on our behalf.
Our email and IT service providers.
Clients we supply drilling personnel to, where you have registered as a driller and an opportunity matches your profile. We will tell you before sharing your details with a specific client.
Professional advisers such as accountants, insurers and solicitors, where needed.
Authorities, where the law requires us to.

Transfers outside the UK

Some of our service providers may store or process information outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or approved contract terms.

How long we keep it

We keep enquiries and quotations that do not lead to work for 2 years from our last contact with you.

We keep project and contract records for 6 years after the project ends.

We keep driller registrations for 2 years from when you registered or last updated your details. After that, we will ask whether you want to stay on our register.

We keep unsuccessful job applications for 6 months after the role is filled.

After these periods, we securely delete or anonymise your information.

Keeping it secure

We use appropriate technical and organisational measures to protect your information, including secure hosting, encrypted connections and restricted access to the people who need it.

Your rights

Under UK data protection law, you have the right to:

ask for a copy of the information we hold about you
ask us to correct anything that is wrong or incomplete
ask us to delete your information
ask us to restrict how we use it
object to us using it, including where we rely on legitimate interests
ask us to transfer it to you or another organisation
withdraw consent at any time, where we rely on it

Drillers can ask us to update or remove their registration at any time. To use any of these rights, contact us. We will respond within one month.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.